Subscriber Exchange Form

General Guidelines

• Exchanges are processed on a first-come, first-served basis in chronological order of the affected performance(s). Exchanges must be requested until 24 hours prior to the start of the original ticket.
• Exchanges are subject to availability and not available for all performances. See the list of concert exceptions.
• Seats and seating sections cannot be guaranteed.
• Exchanges may also involve a price difference; if additional payment is due, you will be contacted by a CSO Patron Services representative. Additional charges will apply if upgrading seats.
• Exchange requests must be for performances within the 2026-27 season and cannot be applied to future seasons.
• There are a maximum three (3) exchanges per season.
• Please review the current list of Subscriber Exchange Guidelines, including the Concert Exclusion list, before filling out the information below.