We strive to create a concert environment that is welcoming to all. If you are unable to find the information you need here, please contact us before your visit by phone at 704-972-2000 or by emailing
CSO Patron Services.
Please note that the information here is specific to Blumenthal Arts venues.
See accessibility services per theater here. Please contact us for additional details regarding off-site events hosted by the CSO.
| Seating |
Accessible seating for patrons using wheelchairs and walkers is available in all areas of Blumenthal Performing Arts theaters. We strongly suggest consulting with CSO Patron Services at 704-972-2000 to determine your best and most accessible seating options.
Ovens Auditorium has 23 designated wheelchair accessible seats that are only available on the Orchestra level. They are available in the following locations: Orchestra Center (Row A, Row R), Orchestra Center Right (Row A, Row FF), Orchestra Center Left (Row A, Row FF), Orchestra Right (Row D, Row K), and Orchestra Left (Row C, Row K, Row N). |
| Parking |
All parking decks associated with Blumenthal Arts venues include handicap parking spaces, as well as accessible elevators on each level.
Ovens Auditorium: Parking attendants will direct guests to accessible parking located on Arena Blvd. (on the east side of the building) and the main parking lot located at the rear of the building. Drivers may drop off or pick up passengers with a mobility issue at the Arena Blvd. entrance. Anyone using the spaces must display the proper State Identification. Spaces are on a first-come, first-served basis. |
| Quiet Rooms |
During a performance, patrons are welcome in the lobby where the concert is live streamed at a quieter volume to the digital screens.
Belk Theater: The digital screen is located on the Grand Tier Level of the lobby. A quiet room is also located on the Grand Tier Level of the lobby next to the accessible single stall restroom. For assistance, please ask an usher for the House Manager.
Knight Theater: Digital screens and seating are located on each level of the lobby outside the doors to enter the hall. For a quiet room, ask an usher for the House Manager and a space can be provided. |
| Restrooms |
Restrooms and water fountains in all Blumenthal Arts venues are accessible. Restrooms are equipped with strobe light and audio alarm systems.
Belk Theater also has a wheelchair accessible, single stall unisex restroom on the Grand Tier level. |
| Service Animals |
| Trained service animals that perform life functions for individuals with disabilities are permitted. Please contact CSO Patron Services at 704-972-2000 if you need assistance with purchasing an accessible aisle seat. Per Blumenthal Arts policy, emotional support animals and comfort animals are not permitted. |
| Ushering Services |
| Blumenthal Arts ushers provide wheelchair assistance, pick-up points at the front of the theaters (see Venues below), assistance to seats, ear plugs, and listening devices. |
| Venues |
All Blumenthal Arts theaters are accessible to patrons with mobility issues. Please contact the Blumenthal Arts Box Office at 704-372-1000 at least 2 days prior to make arrangements.
For performances at Belk Theater, an usher can meet patrons who need assistance at the corner of Tryon Street and 5th Street.
For performances at Knight Theater, an usher can meet patrons who need assistance on Levine Avenue of the Arts, outside the front entrance of the theater.
For performances at Ovens Auditorium, an usher can meet patrons who need assistance at the Arena Blvd. entrance. |
