Ticket Office

Charlotte Symphony Patron Services

First Citizens Bank Plaza | 128 S. Tryon Street, Ste. 350, Charlotte, NC 28202
704.972.2000 | ticketoffice@charlottesymphony.org
Monday-Friday, 9 a.m.-5 p.m.


  • Ticket Exchanges

    • Subscribers Only!

      Flexible Ticket Exchange

      With the fast pace of today's life, we understand that schedules are always changing. That's why we offer subscribers flexible ticket exchange options.

      Classical, Pops and Family Series Subscribers

      • Exchange into another day/evening of the same performance
      • Exchange into another performance regardless of concert series (excludes special event concerts like Joshua Bell, E.T. Movie in Concert and select others). Upgrade charges may apply.

      Create Your Own Subscribers

      • Exchange into another day/evening of the same performance
      • Exchange into another performance regardless of concert series (excludes special event concerts like Joshua Bell, E.T. Movie in Concert and select others). Upgrade charges may apply, in addition to a $10 per ticket exchange fee.

      Exchanges will be processed on a first-come, first-served basis and must be requested 24 hours before the concert affected by the exchange. Ticket exchanges are subject to availability, same seats/seating section cannot be guaranteed. Exchanges may involve a price difference that is due at the time of exchange.

  • Group Rates

    • Ticket discounts are available for groups of 10 or more for most concerts. Please click here to submit an information request form.

  • Child Policy

    • May I bring my child?

      Introducing children to music is important to us!


      Family Concerts

      We welcome young children to our one-hour family-friendly concerts, designed for children 4 to 10 years of age. Babes in arms (fewer than 2 years of age) may sit with their parents, and are admitted free of charge for Family Series concerts.


      Pops, Classical, Special Event Concerts 

      Children, approximately age six years of age and over, are welcome at all other longer format performances with a purchased ticket.


      Summer Pops Concerts

      We welcome young children to our Summer Pops concerts a Symphony Park at SouthPark. Special children's pricing is available. Children, 2 years of age and younger are admitted free in the general admission lawn area.