Concerts & Tickets

Charlotte Symphony Ticket Office

First Citizens Bank Plaza | 128 S. Tryon Street, Ste. 350, Charlotte, NC 28202
704.972.2000 | ticketoffice@charlottesymphony.org
Monday-Friday, 9 a.m.-5 p.m.


  • Will Call

    • If tickets are purchased the week of the concert, they will be held at Will Call. The Will Call desk is located inside Belk and Knight theaters on the main lobby levels and opens two hours before the performance. For questions, please call 704.972.2000.

  • Ticket Exchanges

    • Subscriber ticket exchange opportunities are based on subscription package. Please call 704.972.2000 a minimum of 24 hours before the concert in order to exchange your tickets. We cannot guarantee exchange availability. Patrons may also upgrade seats for specific concerts by paying the price difference.

      • Ticket exchanges must be requested 24 hours before the performance start time.
      • Exchanges outside of your normal subscriber privileges will have a nominal fee attached.
      • Exchanging to a seat located in a higher price level may involve a price difference that is due at the time of the exchange.
      • All ticket exchanges are subject to availability. Same seating section cannot be guaranteed

      Classical 12 and SuperPops 8 Subscribers enjoy the most flexible exchange options!
      Subscription tickets may be exchanged for another day/evening of the same performance, or any future performance, regardless of concert series (excludes Lang Lang Plays Beethoven's Emperor Concerto and special events)

      Classical 8, Classical 6, and Pops 6 Subscribers
      Subscription tickets may be exchanged for another day/evening of the same performance, or for any future performance within the same subscription series.

      altsounds and Lollipops Subscribers
      Subscription tickets may be exchanged for any future performance within the same subscription series.

      Create Your Own Subscribers
      Subscription tickets may be exchanged for the other day/evening of the same concert

  • Student Discount

    • We offer a $15 student rate for all Classical and select Pops performances. You will be required to show a valid ID when you purchase tickets on the night of the performance.

  • Group Discounts

    • Groups of 10 or more receive special discounts on single tickets. Please click here to submit an information request form.

  • Program Notes

    • Program notes are available online prior to each Classical series performance. Notes also can be found on each individual concert listing on the event calendar.

  • Other Helpful Information

      • Check the date and location of the concert before leaving home, as the Charlotte Symphony performs in multiple venues.
      • Parking and valet information, including printable parking maps, can be found here.
      • If you misplace your tickets, visit the theater Will Call desk on the night of the concert.
      • For more information on accessibility and special services, click here for Belk Theater and here for Knight Theater.